One of the leading inmate communication service providers in the United States is Securus Technologies. The company provides its services to over 3,400 law enforcement agencies across North America, and the figure continues to increase with the passing time. Presently, more than 1.2 million prisoners rely on the inmate communication services offered by Securus Technologies. The immense popularity of Securus Technologies in the correctional industry can be attributed to the fact that it has been able to consistently deliver on its promises to the customers.
The company has kept the prices of its services minimal to ensure that the inmates don’t have to go through hassles to use its services. Securus Technologies understands the problems that the inmates and their families are going through, and it is for this reason, the prices of its services are kept reasonable in comparison to what other service providers charge. As per the company’s CEO, Rick Smith, Securus Technologies is carrying out extensive research and development initiatives to lower the prices of its products further and to increase the communication opportunities in the industry.
Securus Technologies has also won many awards and recognition’s in the sector because of its cutting edge technologies and fast and attentive customer service. Recently, the company was given the Gold Stevie Award for the best customer service training team. It is one of the most reputed and prestigious awards to be won in the corporate world, and Securus Technologies won the award the first time it participated in the event. As one of the loyal customers of Securus Technologies’ inmate communication services, I can say without any doubt that it is one of the best service providers in the industry. Whether it is their products or the customer service, Securus Technologies never disappoint. I hope they continue to provide such seamless service for the betterment of the correctional industry.